Delivery Policy

We want receiving your Beyond Mats order to be simple and convenient. Please review our delivery guidelines before completing your purchase.

Local Pickup

  • Orders are available for local pickup at the agreed location.
  • Customers will be contacted when their mat is ready, along with available pickup times.
  • Orders not collected within 7 days of notification may be subject to cancellation or storage fees.

Local Delivery

  • Delivery within Memphis, TN may be available upon request.
  • Delivery fees, if any, will be confirmed at the time of order.
  • Customers are responsible for providing accurate delivery details and ensuring availability to receive their order.

Processing Time

  • All mats are made to order. Processing times vary depending on design and order volume.
  • Customers will be provided with an estimated completion timeline at the time of purchase.

Shipping is not yet available. Once offered, this policy will be updated to reflect shipping timelines, fees, and carrier details.

Refund policy | Delivery policy